Shipping policy
At BreezeHarmony, we aim to make online shopping convenient for customers wherever they live.
Free Worldwide Shipping
We provide free standard shipping worldwide on orders placed through BreezeHarmony.store.
There is no standard shipping charge for eligible orders regardless of destination.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery time is calculated from order processing and shipment as applicable. This timeframe is an estimate rather than a guaranteed delivery date.
Order Processing
After an order is successfully placed, it may undergo payment verification, order confirmation, preparation, and packaging before shipment.
Customers will receive relevant order or shipping information using the contact details provided during checkout when available.
Shipping Destinations
We ship to customers worldwide, subject to carrier availability, applicable laws, and any shipping restrictions affecting a particular destination.
Customers are responsible for entering a complete and accurate delivery address during checkout.
Tracking
When tracking information is available for an order, it may be provided by email or through the relevant order information page.
Please allow time for a carrier's tracking system to update after shipment.
Delivery Delays
Although most orders are expected to arrive within the estimated timeframe, delays can occasionally occur because of circumstances outside our reasonable control.
Possible causes include customs processing, carrier disruptions, severe weather, high seasonal shipping volumes, public holidays, transportation interruptions, or local delivery conditions.
If your order appears significantly delayed, contact us at support@BreezeHarmony.store so we can assist you.
Incorrect Shipping Information
Please review your shipping address carefully before completing checkout.
If you notice an error after placing your order, contact us immediately. We will attempt to update the information where possible, but changes cannot be guaranteed once an order has been processed or shipped.
Lost or Missing Packages
If tracking indicates an unusual delay or your package has not arrived within a reasonable period after the expected delivery window, contact our support team.
We will review the available shipping information and assist with the appropriate next steps.
Damaged Orders
If your order arrives damaged during transportation, please contact us with your order information and appropriate photographs of the package and product where possible.
Our team will review the situation and provide assistance in accordance with our Return & Refund Policy and applicable consumer protections.
International Deliveries
International shipments may be subject to customs procedures or local import requirements depending on the destination country.
Any mandatory customs, tax, or import treatment will be handled according to the laws and requirements applicable to the shipment and destination.
Shipping Support
For questions about shipping or delivery:
Email: support@BreezeHarmony.store
Phone: (416) 407-3158
BreezeHarmony
1453 Castlefield Ave
York, ON M6M 1Y3
Canada